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Privacy policy

Last updated 2026-09-10

This policy explains what winfex365.com collects, what it is used for, how long it is kept, and the rights you have under Thailand's Personal Data Protection Act (PDPA).

What we collect

  • What you type into the contact form — the name to call you, an email or LINE ID to reply to, the topic, and your message.
  • Technical request data — the web server records the time, the page requested and standard browser information for security and troubleshooting. The IP address attached to a form message is stored only as a hash.
  • Strictly necessary cookies — a winfex_lang cookie remembers the language you chose, and a form token protects against cross-site submissions. Neither is used for tracking and neither is shared.

What we never collect

We do not ask for or store trading account numbers, passwords, investor codes, payment screenshots or identity documents. The form has no field for any of it, and if you send such details in a message we delete them. If anyone requests them in the name of WinFex, please tell us immediately.

What it is used for

Only to reply to you as you asked — answering a question about a tool, sending an installer and its coupon, or helping with a setup problem. We do not sell your data, do not trade it with third parties, and do not send marketing you did not ask for.

How long we keep it

Contact-form messages are kept for no more than 24 months after our last exchange with you, then deleted. Web server logs rotate on the normal maintenance cycle.

Your rights

  • Access, or ask for a copy of, the data we hold about you
  • Ask us to correct anything inaccurate
  • Ask us to delete it, or withdraw your consent at any time
  • Ask us to suspend its use, or object to the processing

Exercise any of these through the channels on the contact page; we will act within 30 days.

Analytics and third parties

This site serves every file from our own server. There are no ad scripts, no tracking social buttons, and no external fonts or libraries. If analytics are ever added, this page will say so before they are switched on.